PRIVACY POLICY
PRIVACY POLICY
Effective Date: August 1, 2022
This website, the affiliated websites and the corresponding stores are operated by The Art of Alfred A. Dolezal (“AAD”, “we”, “us” or “our”). This Privacy Policy (“Privacy Policy”) describes how AAD collects your personal information, how we use or disclose this information, and how we protect your information.
This Privacy Policy applies to all personal information collected about you when you communicate with us during any written, electronic and oral communications, when you access or use our website at www.alfreddolezal.com (“Website”).
We may update this Privacy Policy from time to time and make changes to how we process information previously collected, as permitted by law. If we make changes, we will post the updated Privacy Policy on this page with an updated effective date.
​Throughout this Privacy Policy we use the term “personal information” to describe data that identifies you or makes you identifiable. The definition of personal information depends on the applicable law based on your physical location. Only the definition that applies to your physical location will apply to you under this Privacy Policy. The types of information that we may collect about you include, but are not limited to:
a. Information You Voluntarily Provide to Us. We collect personal information you give us when you use our Services, so that we can fulfill your requests. The personal information we collect on or through our Services may include:
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Account Information: to place an order with us you will need to provide your personal information, and may need to create an account on our account page. Opening an account on our Website allows you to place orders online, check order status, track orders, save address information, and review your order history.
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Payment Information: in order for us to process your order, you may need to submit payment information, such as your name, payment card information and billing details.
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Customer Service: contact information and messages you provide when you have questions or issues with our Services, or otherwise communicate with us by email, by telephone, in writing or through other means;
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b. Information About Your Use of Our Services
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
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Information About Your Use of the Services: when you browse our Website, our systems automatically collect information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, domain names, referring and exit pages and URLs, platform type, pages viewed and the order of these page views, the amount of time spent on particular pages, and the date and time of your request.
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Device Information: if you access the Services through a mobile device (e.g., a smart phone or tablet), we may be able to identify the general location of your mobile device, your mobile device’s brand, model, operating system, resolution, screen size, system version, mobile network information, and your mobile device’s advertising ID.
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Performance Data: we may collect information about your preferences to make your use of the Services more productive. For more information, please see Section 2.
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2. COOKIES AND OTHER TRACKING TECHNOLOGIES
We may use cookies, embedded scripts, software development kits (“SDKs”) and other similar technologies (collectively, “Tracking Technologies”) to collect additional personal information automatically as you interact with the Services and to personalize your experience with our Services.
a. Cookies. Cookies are small web files that a website or its provider transfers to your device’s hard drive through your web browser that enables the website’s or provider’s system to recognize your browser and remember certain information.We use first-party and third-party cookies for the following purposes:
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to make our Services function properly;
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to improve our Services;
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to make login to our Services easier (such as by remembering your user ID);
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to recognize you when you return to our Services and to remember information you have already provided;
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to track your interaction with the Services; and
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to provide a secure browsing experience during your use of our Services.
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3. HOW WE USE INFORMATION
We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such processing taking place. Described below is how we may use your personal information.
a. To Provide You Our Services. We may use your personal information to provide you with information or to deliver our Services and any related products, and for any other business or lawful purpose reasonably anticipated within the context of AAD’s relationship with you.
b. To Provide Service-Related Communications. We may send you administrative information to keep you updated about our Services. Such communications may include information about changes to this Privacy Policy, our Terms, tracking or shipping information, security updates and tips or other relevant information. Service-related communications are not promotional in nature. You are not able to unsubscribe from such communications, otherwise you may miss important developments relating to our Services.
c. To Provide Customer Support. We will use your personal information to respond to your Customer Service inquiries, investigate any complaints, and ensure your continued use and enjoyment of the Services.
4. SECURITY
We take precautions to protect personal information under our control from misuse, loss or alteration. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your personal information. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. You should not share your password with anyone.
The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
5. THIRD-PARTY LINKS
Our services may contain links to websites that AAD does not operate or control, such as Facebook. This Privacy Policy does not apply to information collected through those websites. We are not responsible for the privacy practices of these websites, nor any adverse consequences that may result from your interaction with such third-party websites. AAD has no influence over the privacy practices of these other websites or their use of cookies and other tracking technology.
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Time & Again
The Art of Alfred A. Dolezal
Shipping & Returns
Shipping Policy
We ship all purchases by UPS, FedEx, or USPS priority with most deliveries taking approximately 5 business days, depending on location. If you need it quicker, please give us a call. We do not ship to post office boxes. Thanks!
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Return & Exchange Policy
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A full refund up to 30 days after purchase for originally packaged, undamaged art will be offered on prints and reproductions. Exchanges or store credit will be offered on originally packaged, undamaged art for up to 60 days. Refunds are issued in the form of original payment for the amount of the returned merchandise (not including shipping or service fees).
If your order arrives damaged or missing items, please contact us immediately.
No refunds or exchanges on original oil paintings.